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NOTE: Due to several requests for the guides, I’ve made them available on SkyDrive. Lately I’ve figured the new tricky CRM 4.0 exams deserved their own lolcat picture (right). Luckily, I’ve found some study resources that may help for my Second Shot exam. In a slightly hidden section on the PartnerSource website are links [...] The CRM 4.0 certification exams are now available! I admit, I was a bit overconfident before I took the CRM 4.0 Applications exam. I’ve been working with Microsoft CRM for many years now, so I wondered: “Really, how hard could it be?” I took Exam MB2-632 last Friday and got an unfortunate 60% grade. I [...] Richard Boardman posted ten insightful points to implementing CRM on a tight budget at his The CRM Consultant blog (homepage). This impartial advice is a good start for small businesses that are looking to maximize the potential of their IT budget. I’ve condensed the major points below, but you can visit the article directly here [...] Having Xobni in Outlook, I’ve noticed it’s starting to fundamentally change the way I view my Outlook contacts. It’s like a dynamic mini-dashboard for your e-mail contact history and metrics. The easy way to remember Xobni’s name is that it’s an anagram of the word Inbox. After installation, Xobni takes a few minutes to index [...] If you’re looking for an excuse to implement or upgrade the newest 4.0 version of Dynamics CRM, I now have 60 reasons ready for you. This should be a must read for those evaluating Microsoft Dynamics CRM 4.0 for their business. Just to list a few: Reporting Wizard that allows you to create and run [...] |
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