Wow, lots of CRM news to catch up on this week! Destination CRM Magazine has an excellent piece regarding the history, competition and future of Microsoft CRM. There’s a Steve Ballmer interview discussing the concept of “xRM”, an interview with Microsoft CRM General Manager Brad Wilson, and more.
Download a PDF copy, or visit the online magazine at the second link.
- Destination CRM Magazine, July 2008, “Is Microsoft Winning the CRM Race?” [PDF] 4.8MB
- View the magazine in your browser:
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