Internet Explorer 8 Beta 2 and Microsoft Dynamics CRM
Administrator, CRM 3.0, CRM 4.0, Developer, Downloads, General Users, Support September 2nd, 2008
Internet Explorer 8 Beta 2
Lately the big news in the browser world is that Microsoft recently released beta version 2 of Internet Explorer. Since it’s still in its beta version, there’s bound to be some applications and websites that it does not yet support. Unfortunately, that includes Microsoft Dynamics CRM (for now).
Martin Jenson of the Dynamics CRM Team recommends that CRM users “do not install Internet Explorer 8 Beta 2 on any machine used to access any version of Microsoft Dynamics CRM.”
In conclusion, the better scenario right now is to wait until Internet Explorer 8 goes RTM (Release To Market), after Microsoft has ironed out the compatibility issues.
UPDATE: My installed version of IE8 Beta 2 renders CRM 4.0 just fine on my workstation. See below for a screenshot of the Settings page.
IE8 Beta 2 works with CRM 4.0, but is likely not supported until the RTM version.
If you’re looking to test out IE8 Beta 2 yourself, you can download the installer at this link:
http://www.microsoft.com/windows/internet-explorer/beta/worldwide-sites.aspx
Tags: CRM, Internet Explorer, Internet Explorer 8 Beta, Microsoft Dynamics CRM, Support
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[...] Internet Explorer 8 Beta 2 and Microsoft Dynamics CRM [...]
Well, I have found one of the failure points of IE8 and CRM 4.0.
If you are making a Workflow with variables in text boxes (e.g. you’re using the Forms Assistant), IE8 strips out the variable and just leaves the raw text, such as {Last Name(Lead)}.
So it destroys workflows.
Wayne:
Good catch! I’d like to verify it myself too, but that makes it clear why Microsoft declared that IE8 Beta shouldn’t be supported in a production environment. Many thanks for the feedback.
For anyone still running CRM 3.0 (there are lots of us!), another important observation from beta 2 is that once you’ve saved and closed a record you cannot reopen that record again without closing and reopening the browser. Attempting to reopen a saved record causes the window/tab to briefly appear and then close without issuing any message. My guess is that something has been cached incorrectly.
I’ve also noticed problems with IE8 losing track of your credentials after a time (30 minutes?), resulting in unauthorized errors. Again relaunching the browser resolves this.
Hopefully these issues will be resolved so that IE8 is fully supported for use with CRM 3.0 and 4.0. The performance improvements are very impressive, especially when extensive scripting has been added.
[...] importantly though… as a Microsoft CRM Consultant, I’m wondering if the previous IE Beta issue with workflows has been addressed. I haven’t yet had time to test its compatibility with CRM, so be sure to post your [...]