Welcome to big CRM stylin’!

Here you will find the latest information regarding Microsoft Dynamics CRM and occasionally other Dynamics solutions.

The focus is on general news and tips for the intrepid CRM Administrator, as well as something for even the newest CRM user.

Video: Sales Lifecycle demonstration with Microsoft Dynamics CRM 4.0

Here’s my brief video walkthrough of the Microsoft Dynamics CRM Sales Lifecycle, from initial e-mail to closing the sale.

Hopefully there will be more to come soon. Let me know if you have a specific Dynamics CRM topic you’d like me to address, and I just might make a video walkthrough based on it. Meanwhile, [...]

The latest plans for Dynamics CRM in the just released Statement of Direction (April 2010)

Microsoft just released their latest Statement of Direction for Dynamics CRM. It’s typically a must-read for any CRM aficionado if you want to learn what Microsoft has up its sleeve in the upcoming short and long term timeframe.

Download here! Dynamics CRM Statement Of Direction – April 2010 (link to Ross’ CRM website with [...]