Welcome to big CRM stylin’!

Here you will find the latest information regarding Microsoft Dynamics CRM and occasionally other Dynamics solutions.

The focus is on general news and tips for the intrepid CRM Administrator, as well as something for even the newest CRM user.

Got Windows 7? Download your free Microsoft Dynamics CRM Themes and Wallpapers

I recently got a Windows 7 upgrade on my work laptop.  To celebrate, I created a couple Windows 7 Themes and decided to share them here.

If you don’t have Windows 7 yet, no worries… I’ve also posted the same wallpapers used in the theme.  Enjoy!

Microsoft Dynamics CRM Theme (v1)

Microsoft Dynamics CRM Theme [...]

New Microsoft CRM Discussion Groups are ready and able to answer your questions

There are new discussion group resources available in your quest for answers regarding Microsoft Dynamics CRM, most notably a CRM Online forum.  Engage with the MVP Experts and discover a solution to that one support or development issue that’s been gnawing at your patience all week.

¡Socorro!

The other new international discussion groups will be excellent [...]

Clarifying “What-If” scenarios regarding Leads and Opportunities in Dynamics CRM

I recently received an e-mail from El-Noor Rashid with several interesting “what-if” scenarios on what is and what isn’t a Lead and Opportunity in Dynamics CRM.  I gave him my interpretation of what qualifies, but feel free to rehash these scenarios and give your own feedback.

Q: Suppose you have a new contact from an [...]

Internet Explorer 8 Beta 2 and Microsoft Dynamics CRM

Internet Explorer 8 Beta 2

Lately the big news in the browser world is that Microsoft recently released beta version 2 of Internet Explorer.  Since it’s still in its beta version, there’s bound to be some applications and websites that it does not yet support. Unfortunately, that includes Microsoft Dynamics CRM (for now).

Martin [...]

Must-read article regarding Microsoft and CRM, plus interview with Steve Ballmer [PDF]

Wow, lots of CRM news to catch up on this week!  Destination CRM Magazine has an excellent piece regarding the history, competition and future of Microsoft CRM.  There’s a Steve Ballmer interview discussing the concept of “xRM”, an interview with Microsoft CRM General Manager Brad Wilson, and more.

Download a PDF copy, or visit the [...]

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