Welcome to big CRM stylin’!

Here you will find the latest information regarding Microsoft Dynamics CRM and occasionally other Dynamics solutions.

The focus is on general news and tips for the intrepid CRM Administrator, as well as something for even the newest CRM user.

A Custom Entity Icons solution for CRM 2011, free to download and use

In your quest for CRM customization glory, there are times when you need the perfect icon graphic for your brand new custom entity.  The normal procedure for custom entity icons is time consuming, and requires some graphic editing skill.

Browse open source icon galleries online for the appropriate icon (preferably in PNG or GIF format) [...]

Latest Microsoft statement promises frequent updates and hints to next Dynamics CRM features

For all those following the latest news in the CRM market, it’s evident that Microsoft’s recently announced future milestones are truly noteworthy.

In the latest Statement of Direction (May 2011) announcement, Microsoft has laid out plans to accelerate the development cycle of Dynamics CRM as well as hints to future significant features, probably most notably [...]

Disabling Users in Dynamics CRM can cause Workflow troubles

I recently got a call from a company that was having issues running their workflows on Dynamics CRM 4.0.  Despite being configured correctly, their workflows hadn’t processed for more than 4 months!  After a quick remote session, we quickly determined the source of the issue.

Earlier in the year, this company had restructured their staff.  During this process [...]

In Dynamics CRM 2011, Dashboards bring eye candy BI to the masses

"Data, looks like resistance to the Borg is futile to maximizing our sales pipeline."

Arguably, the most noticeable feature in the Dynamics CRM 2011 Beta is the new Dashboard functionality.  It brings to the table such a new level of easy and powerful customization that one could say Microsoft has truly “brought BI [...]

Microsoft Dynamics CRM’s next generation is here! CRM 2011 Beta Online and On-Premise available worldwide today

CRM 2011 Beta - I'm ready!

It’s a wonderful day in the #MSDYNCRM world. 

Microsoft promised and delivered today the Dynamics CRM 2011 Beta version, available Online and On-Premise!  Check out http://www.crm2011beta.com for videos and highlights, as well as the official announcement to see for yourself.  If you didn’t attend the “First Look at CRM 2011″ webcast on [...]

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