Welcome to big CRM stylin’!

Here you will find the latest information regarding Microsoft Dynamics CRM and occasionally other Dynamics solutions.

The focus is on general news and tips for the intrepid CRM Administrator, as well as something for even the newest CRM user.

CRM 2011 Update Rollup release build numbers, and how to find them

As many Dynamics CRM 4.0 aficionados know, Microsoft releases regular updates to iron out documented issues.  CRM 2011 is no exception; several Update Rollups have already been released since RTM.

Note that the On-Premise build numbers I list below may be different than what you will find in CRM 2011 Online.  Microsoft continuously adds new [...]

Disabling Users in Dynamics CRM can cause Workflow troubles

I recently got a call from a company that was having issues running their workflows on Dynamics CRM 4.0.  Despite being configured correctly, their workflows hadn’t processed for more than 4 months!  After a quick remote session, we quickly determined the source of the issue.

Earlier in the year, this company had restructured their staff.  During this process [...]

Where’s that link? Download the CRM 2011 Beta installation files for Server and Outlook

A fellow coworker was having trouble searching for the right link to download the CRM 2011 Beta installation files.  I thought he had lost his Bing/Google mojo, but then realized it wasn’t as easy as I thought.  Luckily I found the link again and decided to share it here with you.  Don’t forget to bookmark [...]

Video: Introduction to the Outlook Client for Microsoft Dynamics CRM 4.0

Check out my latest demonstration video on the CRM 4.0 Outlook Client! It’s an outline of the general navigation and features of the client, so it’s really nothing new for the seasoned CRM Consultants out there. Rather, this video is targeted for new and prospective clients who don’t live and breathe the CRM world everyday.

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Update Rollup 11 for Dynamics CRM now available for download (KB 981328)

Drogba, Ivory Coast's number 11, gets a kick out of regular updates to his CRM. (UPDATE: he's injured and will miss the World Cup. Bummer)

Microsoft released the latest Update Rollup 11 for Dynamics CRM today, just in time before the World Cup 2010 tournament.  It’s so obvious now; they did this to make [...]

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