The CRM 4.0 certification exams are now available! I admit, I was a bit overconfident before I took the CRM 4.0 Applications exam. I’ve been working with Microsoft CRM for many years now, so I wondered: “Really, how hard could it be?”

I took Exam MB2-632 last Friday and got an unfortunate 60% grade. I needed a minimum of 70% to pass. This new Applications exam, along with the other two CRM exams (Installation and Deployment & Customization and Configuration), can be surprisingly tricky, from what I’ve seen and heard. There are many “gotcha” questions which at first glance seem to have multiple correct answers, but you’ll have to use your best judgment to pick what is deemed as the most efficient answer.

This does make the exam feel incredibly tough, and apparently I’m not the only one. In the comments section of Larry’s MSDN CRM Blog and at Phil’s CRM Blog, some test takers posted negative feedback regarding some exam questions.

So to wrap this up, make sure you revise the Exam Topics, which I’ve included below. For the Applications exam you will need to focus primarily on the newest features in CRM 4.0. You can also safely disregard CRM 3.0 study materials, as most of the questions deal with newer concepts. And you will need to log some practice time with the application, so download the VPC image if you don’t already have it.

Finally, don’t forget to register for a “Second Shot” voucher number, which lets you take the exam again for free in case you have trouble on the first round. Register as soon as you can, this program is valid only until June 30, 2008.

Good luck! Let me know how it went for you.

Exam Details:

• 50 total questions with a 70% passing grade (you’ll need at least 35 correct to pass)
• 100 minutes to complete the exam
• Multiple Choice and Multiple Answer Questions

Exam Topics for all three Dynamics CRM 4.0 exams are found in the below link.

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Tags: Certification, Certifications, CRM 4.0, Exam, Exam Topics, Microsoft, Microsoft Dynamics CRM, Second Shot