Interview with Brad Wilson discussing Dynamics CRM 2011, the Cloud, and the current CRM market (videos)
Consulting, CRM 2011, General Users, Microsoft Dynamics, Videos March 8th, 2011
Software Advice sat down with Dynamics CRM General Manager Brad Wilson and discussed a variety of topics in the videos below. It’s interesting to see the man behind the product, as well as discovering his thoughts on the current state and future of Dynamics CRM.
What’s new in Dynamics CRM 2011
More videos, continued.
Read the rest of this entry »
Tags: 2011, Brad Wilson, Cloud, CRM, Microsoft, Online, Videos
Microsoft Dynamics CRM 2011 On-Premise is available now!
CRM 2011, Downloads, General Users, Links, Microsoft Dynamics February 28th, 2011
As a pleasant surprise, Microsoft publicly released the official On-Premise bits a couple weeks earlier than previously announced (Feb 16). This is great news for those who want to get started on upgrading from Dynamics CRM 4.0 On-Premise. Yes, I’m a bit late posting this announcement, but it’s well worth mentioning.
Check out the various download links below.
- Microsoft Dynamics CRM 2011 Server (64 bit)
- Microsoft Dynamics CRM 2011 for Microsoft Outlook (32 and 64 bit)
- Microsoft Dynamics CRM 2011 SDK
- Microsoft Dynamics CRM 2011 E-mail Router
- Microsoft Dynamics CRM 2011 List Component for SharePoint
Trial License Key Information:
Microsoft Dynamics CRM Workgroup Server 2011 (5 CAL limit):
H84KC-JH8DF-7PDYK-TXBXR-2RMMT
Microsoft Dynamics CRM Server 2011 (no CAL limit):
MQM2H-JYYRB-RRD6J-8WBBC-CVBD3
On a personal note, I’ve been neglecting this blog for weeks due to one major reason: the release of CRM 2011! This new version has caught quite a lot of interest, and I’ve been criss-crossing the Midwest to help address the demand.
Be sure to drop a note at my Twitter account if you’d like to chat about the new version!
Gartner: Microsoft Dynamics CRM grew 75% in 2008
Consulting, Links, Microsoft Dynamics, Salespeople July 17th, 2009
The Wayans bros. were the first CRM Consultants
According to this Gartner press release, the worldwide market for CRM solutions has grown 12.5% since last year in 2007. Looks like there’s now solid evidence businesses are catching on to the benefits of a CRM solution… or even better, xRM.
But one of the highlights of this story is that Microsoft Dynamics CRM revenue grew 75% last year. Much of the success was attributed to the trend in SaaS, with the likes of Microsoft CRM Online and Salesforce.com.
Software as a Service (SaaS) continued to drive the market forward, representing nearly 20 percent of total CRM software market revenue in 2008, up from just over 15 percent in 2007. Interest in social networking and social software also escalated in 2008 as businesses were confronted with the sales, marketing, and serviceability impact of increasing consumer participation in online forums.
SAP continued to be the market leader accounting for 22.5 percent of worldwide CRM software revenue in 2008 (see Table 1), but this is down from a 25.5 percent share in 2007. Microsoft experienced the strongest growth rate among the top 5 vendors, as its revenue increased 75 percent in 2008.
I’ve been busy on a couple projects lately, so I’m predicting there will only be more in the near future! Let me know if you’ve personally seen more CRM business too.
CRM 4.0 Analytics R1 Accelerator now available for download
Accelerators, Administrator, CRM 4.0, Downloads, Links, Salespeople December 15th, 2008
And yet another highly anticipated accelerator for CRM 4.0 was released recently, over the weekend. This is part 1 of 3 of the Analytics Accelerator. The other future releases deal with SQL 2008 and other advanced SQL reporting capabilities. Screenshots are below, and the documentation and installation files can be downloaded at the below link to CodePlex.
I’ll post my review of the eService and Analytics Accelerators this week. So far so good!
Release Notes:
This is release 1 of 3 for the Analytics Accelerator for Microsoft Dynamics CRM 4.0. The following future releases are going through final testing and packaging and will be available soon:
- R2 delivers SQL Server 2008 dashboards as well as Sales Pipeline trending capabilities
- R3 delivers more advanced SQL Server Analysis Services (SSAS) capabilities as well as Microsoft Office PerformancePoint Server scorecards
Many customers and partners will be familiar with Analytics Foundation for Microsoft Dynamics CRM 3.0 which was a business intelligence feature pack for Microsoft Dynamics CRM 3.0. Analytics Foundation for Dynamics CRM 3.0 included Dashboards, Key Performance Indicators (KPI’s) and a suite of new reports. Analytics Accelerator for Microsoft Dynamics CRM 4.0 (R1) expands on this, and is designed to support a range of business intelligence “maturity” levels for customers and partners. The Analytics accelerator has been built to cater for differing business intelligence skill-sets and experience levels.
Tags: Analytics, CRM 4.0, CRM Accelerators, download, Microsoft
Dynamics CRM related sessions from PDC 2008
Consulting, Developer, Interesting Links, Microsoft Dynamics November 13th, 2008
John O’Donnell from the Microsoft ISV Developer Evangelism Team recommends viewing the following sessions for Dynamics CRM related content. These links also have downloadable PowerPoint decks. Be sure to check them out!
- Andrew Bybee - Rapid Business Application Development with Microsoft Dynamics CRM
- Adam Wilson – Microsoft Dynamics Online Commerce and Payment API
- Humberto Lezama Guadarrama / Ben Riga - Microsoft Dynamics CRM – Appealing Business Applications
- Josh Honeyman – Dynamics AX: Building Business Process into your Application
- David Shutt – Case Study Microsoft Dynamics CRM : One code base On Premise and On Line
Tags: Microsoft, Microsoft Dynamics CRM, PDC 2008
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