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UPDATE: Check out the below link with an updated version of this VPC. Description: The Microsoft Dynamics CRM Integrated Contact Center Demonstration VPC has been released for Dynamics Partners to use. This VPC is built upon the April 2009 VPC and has significant features around a Contact Center including CTI Bar and Ribbon for Contact Agent. https://mbs.microsoft.com/partnersource/deployment/methodology/vpc/msd_crmiccvpc.htm Make some room [...] Who knew cave living can be so chic? Anyone who has not been living in cave lately has been bombarded with grim news about the world economy. What to do about these tough times for a business on a tight budget? Consider investing in a Microsoft CRM solution. An effectively deployed CRM system can [...] One of the most frequent questions I’ve come across from new clients is: “What’s the difference between Leads, Contacts and Opportunities in Dynamics CRM?” This topic comes up because older contact management systems typically don’t have separate repositories for Leads, Contacts and Opportunities. These clients are used to having all that information lumped together [...] Thanks to Cesar, I was informed that the Mobile piece for Dynamics AX and NAV was officially released! This is great news for the Microsoft Dynamics world, but I’m still impatiently holding out for the official CRM 4.0 version. This release contains: Microsoft Dynamics Mobile – Mobile Development Tools.zip Contains the Server and [...] |
Christian Espinoza is a Microsoft Dynamics Consultant with Emerging Solutions in the great city of Chicago, Illinois.
More profile info can be found in the About Me page.  |
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